Reviews

Reviews2018-06-18T16:33:51+00:00

Columbia Location Reviews

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Reisterstown Location Reviews

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Wonderful caring staff. Being very claustrophobic, they were very patient and kept me aware of the time. I’ve had two MRI’s previously and was in panic the whole time. Wear a sleep mask and put on the headphones, its that easy. I highly recommend Charter and will definitely go back if necessary. The 3T MRI is the way to go for anyone who is claustrophobic, much more spacious. And CD’s were available within minutes of checking out.

Robert Thomas

Recently I had an MRI done of my left shoulder at your facility and I just wanted to take a moment of your time to express my gratitude and sincere appreciation regarding the professionalism of your team members: Gabriel Gonzalez and Chad Killeen. After having initially scheduled the test with another lab, I became hesitant after calling to confirm that the proper authorization was in process – unfortunately they had not even begun the process and informed me that most likely I would have to reschedule my exam. While I knew that I did not need the approval, I certainly understood why they needed to call but it doesn’t take a week plus. After that call I researched the web and found your facility and read the reviews that some of your prior patients had posted-all positive!

Gabriel was very accommodating, professional and willing to work with me when scheduling the appointment and even offered up this past Sunday. As someone who has been losing sleep with my shoulder issue, I was to say the least most appreciative of his quick work as well as his preparedness of the paperwork when I came into the office I I’m not one for a lot of forms and to his credit most of the information was already completedlll

In addition I would like to express my gratitude to Chad Killeen who was quick, informative and understanding of my issues – which wasn’t just my shoulder but the very idea of being put into the machine. As one who is extremely claustrophobic he was understanding, expedited the test, and kept me informed of the time line and displayed a degree of professionalism seldom seen.

And then there is you. I want to thank you so much for taking the time to read the scans and provide my healthcare provider, Dr. Kari Kindschi with the summary in such a timely fashion. I was thinking maybe Tuesday at the earliest and to my surprise Dr. Kindschi called me early Monday morning to let me know what had been reported. I was elated – at the call, not the results I LOL

Why I know that all of you probably think providing this level of care is the norm, I have to correct you. Being proactive, responsive, and demonstrating a high degree of professionalism are not the norm. So, congratulations on assembling a fantastic team I

I want to wish you and your staff a Happy Holiday Season. And while I still stand to have corrective surgery for my injury – I am that much closer to resolution because of the promptness of your office in handling my testing- Medicine as it should be!

Thomas C. Ritter

Charter Radiology is simply awesome! From the scheduling staff to completion of my mother’s MRI procedure, Dr. Uppal’s team were very welcoming, professional and empathetic. Thank you for your outstanding service to your clients!!!

Grace Obebe

Dr. Mark L. Keiser

I refer all of my patients to Dr. Daisy because they receive personalized attention from her wonderful staff and I get prompt ,top quality radiology finding so I can than provide patients with treatment directed to their exact needs.
Dr. Mark L. Keiser DDS Periodontist and Dental Implantology Surgery

I have used Charter Radiology for numerous medical tests. I have had MRI’s there for different areas of my body. Each time, the front desk staff has been kind, caring and personable. I never felt rushed or like a “number”. I always have many questions about the before, after ,and during the procedure. Every step of the way was easy. The amazing staff has your results in a timely manner and their efficiency is refreshing.
Although I have spent many years as a volunteer taking people to doctors appointments and medical procedures, the Charter Radiology staff will always be at the top of my list to suggest for any medical tests.

Jennifer DeFrancesco
I was really apprehensive about having an MRI, but I have to share my experience with Charter Radiology in hopes that it may confirm to others why they should feel confident to entrust there care to this practice. When I needed an MRI, I figured it would take a while to schedule an appointment..Not with Charter Radiology. They couldn’t have been more accommodating and fit me in for the very next day.

From the moment I made my appointment, it was a seamless experience. I was seen punctually at my appointment time and didn’t have to wait nervously.. I was extremely anxious about being enclosed in a noisy tube. Dr. Uppal and her staff put me at ease. Dr. Uppal was so gracious and caring to stay with me during the scan and made sure I was doing ok throughout…I got to listen to some great music and was pleasantly surprised that I barely noticed the whirr of the scanner. Charter’s equipment is state of the art and really top notch. The MRI tube is so big that I didn’t feel claustrophobic at all. I received amazing care and attention, which made it an easy experience that I had been so dreading. I received my results promptly. Several months subsequent to my scan, when I have requested copies of my reports, the staff still couldn’t be more responsive and helpful. The care from Charter Radiology has been exceptional. This practice has far exceeded my expectations. Thank you, Dr. Uppal, and staff, you are hands-down the BEST Radiology practice!!!!

Lisa Rose

I have had a number of MRIs performed at Charter Radiology. I return to Charter each and every time because all staff members are so very pleasant, professional, and accommodating. Gabriel (front desk/scheduling associate) in particular has been extremely helpful in fulfilling my requests. He also remembers clients from past visits. Charter staff members make their clients feel welcomed!

Mary DeGrezia

Amy Chang

My husband is a Hopkins trained interventional radiologist, who currently practices at NIH. He looked at the Charter website and said the quality of the MRI images that you put on the website are superb ! It takes a radiologist to really appreciate the excellent quality of the images.

Thank you.

Amy Chang

Ron Dobransky

I was very impressed with these folks. Very professional, efficient, polite, etc. I can only do an Open MRI since I’m Claustrophobic but they have a “tube” that is HUGE and was very easy for me to get this done. Someone even put a transparency over the ceriling lights so when you are in the tube, it’s so big that you can look out of it and see clouds and sky with the transparency. Brilliant!! Really helped to keep me at ease. Their equipment is the newest out there and top notch. Highly recommend these folks and will never use any other facility. Super Happy with Charter Radiology.
Ron Dobransky

Vanessa Morris

A few weeks ago I needed a post-op MRI. I was in the area and stopped in. The staff went out of their way to get me in THAT DAY. I was not able to rearrange my schedule so I scheduled my appointment for a few days out. They called me the next day to tell me what my co-insurance was and offered a payment arrangement because my deductible was not yet met. I have a ton of anxiety but the staff was AWESOME! The facility is state-of-the-art, clean, and very welcoming. Dr. Daisy PERSONALLY called me to discuss my findings. She listened to my concerns and explained exactly what was going on, in a language I could understand. Dr. Daisy is very compassionate and patient care is the most important thing to her. Her staff is friendly and well trained. Kudos to them all.

Vanessa Morris

Jotee Gill

I had my first MRI done yesterday. I was little nervous but Chad the MRI Technician explained the procedure very well and his comforting manner put me at ease. Even though there is no way to enjoy an MRI except listening to Bollywood music !! upon my request helped me to relax .

Thanks for the five star quality experience.

Jotee Gill

Cat Cooke

This is my absolute preferred radiology center. The staff is always friendly, accommodating, and knowledgeable. The images from Charter are the clearest I’ve ever seen in my long journey as a chronically ill patient. So many diagnoses are made from minute details in imaging, I don’t trust any other place as much as Charter to capture these details and recognize them.

Cat Cooke

I had the absolute best experience at Charter! The skill, knowledge, passion and sheer enthusiasm by Dr. Uppal was refreshing. She not only made me feel comfortable during the injection process (which much to my preconceived notions, didn’t hurt) but she was a joy to talk to. I have no doubt her skills are some of the best in the nation!

Chelsea Krotz

I have unfortunately had to have several MRIs and X-rays. This was my first time at Charter Radiology. I usually went to Advanced Radiology in Ellicott City but needed a change from the unfriendly staff, long waits and old equipment. Charter was amazing with friendly staff, clean facilities and upscale equipment. I loved the headphones to listen to music and a comfortable, relatively open, non-threatening MRI machine which met the > 1 imaging required by my doc. Open MRIs at Advanced Radiology don’t work for me because they are not strong enough which would have meant going into their coffin. Thank you for making a normally uncomfortable process easy and comfortable!

Dawn Marshall Greenman

I’ve been to many imaging centers over the years. Charter Radiology feels more like a spa than a radiology office, with its decor, lighting and furniture. That’s really just bonus on top of the fact that almost every physician I talk to who refers me there says Charter has the absolute BEST imaging equipment available. It just doesn’t make any sense to me when accuracy is what you want, not to use the best. The staff is super nice and compassionate, professional and helpful. I have no idea why you wouldn’t request Charter if you were remotely close to one of their locations.

Cycle Matt

Wonderful service. Dr. Uppal best radiologist in the region. Thank you!

Tammy Mason

The staff was friendly, patient, helpful and the faculty was outstanding. Jase you get two thumbs up and the young man at the front desk was a wonderful welcome to an early morning appointment.

Vernell Cuppie

I had the absolute best experience at Charter! The skill, knowledge, passion and sheer enthusiasm by Dr. Uppal was refreshing. She not only made me feel comfortable during the injection process (which much to my preconceived notions, didn’t hurt) but she was a joy to talk to. I have no doubt her skills are some of the best in the nation!

Courtney North

I don’t like being constrained, so I have issues with MRI’s. However, my Technician/therapist worked with my claustrophobic @ss and coaxed me through it. I forgot her name but she kept me from being admitted/committed.

Keith Marshall

That was my first time there & the service was excellent, they were very nice & respectful & overly generous I will go there for now on.

Tyrese Franklin

The best place for an MRI! They really work with you!

Stephanie McAllister

Wonderful staff and facility.  Easy to schedule appointments and they are great with my 11yr old son! Highly recommend!

Anita English

They fit my daughter in for an MRI same day!! MRI at 1:45, results BEFORE her appointment with her doctor at 3:00!! Dr Daisy is a rock star!!!

Helen Retz

It was clean quiet and very professional. Added bonus was pineapple juice used for my study

Jamie Klapper

Fastest results…amazing patient service..State of the art equipment ….beautiful new office.

Diane Murry

Wonderful service. Dr. Uppal best radiologist in the region. Thank you!

Tammy Mason

I like the prompt service and imaging. Great service and will continue to refer patients.

Wanda Mallory

Best Wishes Dr. Daisy!

Ravinder Birgi

I had a great experience at Charter! I was a walk in for an MRI and the receptionist was fantastic at working to get me in! The radiology staff was great and made me feel very comfortable! The facility is lovely! Thanks to all the staff!

Kathy Branch

Many thanks to Dr. Uppal and her staff for squeezing me in on such short notice today and taking special care of me. Your kindness, professionalism and generosity are greatly appreciated! With your help, I’m hopeful for a speedy recovery in time for the Chicago Marathon in 3 weeks!

Greg Rhines

Awesome staff…. got me right in. Friendly…. thanked me for coming…. highly recommended!

Tracy Hixon

I myself am a medical professional and personally chose charter radiology as Dr Daisy, Chad and her whole staff are excellent. I am somewhat claustrophobic and they got me through my MRI. I now send my patients whenever possible.

Mitchell Barber

I really enjoy coming to Charter Radiology because of their friendly staff and fast service.

Tinia Simpson

Nothing but great experiences at Charter. Dr Uppal provides a personable environment, convenient appointments and quick results. We should know: 7 MRIs there for our family in 18 months.

Heather DeWees

Charter Radiology is one of the top imaging practices in Maryland. Some of the best doctors in Maryland refer their patients to Charter. The staff is friendly, and their technology is state-of-the-art.

Ross Albers

The office has state of the art equipment and professional and caring staff. I was so nervous for my MRI arthrogram but Dr. Uppal and Gina put my mind at ease. The procedure went quickly and smoothly.

Nunni D.

A terrific experience at Charter Radiology on all fronts. In particular, the people there are customer advocates and have complete empathy for their clients and the process. Dr. Uppal has set a wonderful culture at her business. Would highly recommend using Charter Radiology!

Jeff Cooper

I highly recommend Charter Radiology. The staff is warm and kind and the Doctor is super friendly and truly one of the best Doctor’s I have talked to. She cares very much for her patients. I can’t thank them enough for their services and being an advocate for me and my situation. Thank you!

Kim McNellis

Been here a few times for MRI and X-ray. They are very friendly and very quick. I always leave with my digital films that are ready within 10 min. They also write the radiology reports the same day and email everything to you.

Kevin Joye

I had MRI done here for right hip.  I was happy with friendly staff and their clean place. It’s in newer building and has nice interior space.

InkaPat

What a great group of staff! My first time here and was completely impressed with the courteous service I got from everyone starting with the folks at the front desk to the technician who did my MRI. Also, I was able to get a copy of my films within minutes (walk-in) with no problem! 5-Star all around! Thank you!

Jamie L.

Dr. Daisy visited Morrison Chiropractic to discuss MRI a few months ago. I was impressed by her knowledge, compassion, quest for excellence and her concern for each and every patient. A rare find in these days of corporate radiology. I have sent some patients for studies and they and I have been very pleased. I trust her imaging qulity and have confidence in her reported findings. This a very big deal for me as is my patient’s comfort and satisfaction.

Dr. Brian Morrison, Morrison Chiropractic